Short answers to what people actually ask us. If your question isn't here, write to hello@base-ai.app.
BASE is a personal AI team that helps you organize daily life: tasks, documents, finances, calls, wellness data and decisions. Six specialists handle different areas while a shared Orchestrator routes requests and preserves conversation continuity.
It's built for people who live between countries, languages and contexts, where ordinary apps stop being enough.
ChatGPT helps when you ask a question. BASE helps even when you've forgotten what needs to be done.
BASE is not another AI chat. It's a personal AI operating layer for everyday life — a system of specialized agents that holds context, connects workflows and turns information into action.
One chat won't replace a personal secretary, accountant and archivist. BASE is the team.
Six active core agents today: Finance, Organizer, Action, Mentor, Wellness, Document.
Coming as PRO modules: News, Legal/Compliance, Construction PRO, Logistics PRO, Marketing PRO, and named expert agents.
You don't have to use all six. Activate the ones that match your life right now; add more later.
Yes. BASE follows three rules:
Full detail: Privacy Policy · Security page.
Yes, both — from Profile, anytime. Export gives you a machine-readable copy of your account data. Delete removes your active account content; residual provider backups, where present, roll off within the limited retention window described in the Privacy Policy.
These are GDPR rights (Articles 15 and 17) and we honor them.
Current subscription terms are shown inside BASE. On iOS, Apple displays the localized price, trial eligibility and renewal terms before you confirm a purchase. All six core agents are included in the main plan; future specialist modules will be described only when they are available.
Cancel anytime — no annual contract required.
Storage and call minutes may be sold as separate add-ons so the base tier stays honest.
Yes. Cancel from Profile or via your app store. Cancellation stops future billing. For already-billed periods, refunds follow consumer protection law in your country.
Interface: English, Deutsch, Français, Español, Italiano, Português, Русский.
Voice calls (Action agent): 20+ languages with native-sounding pronunciation.
Document OCR & understanding: documents in 20+ languages, extracts fields and summaries.
Built for cross-border living: switch languages mid-task without losing context.
No. This is important. BASE helps you organize, prepare, and act — but it's not a licensed professional.
What BASE can do:
What BASE doesn't do: diagnose, prescribe, give legal advice, file taxes, give investment advice. Always consult a qualified professional for those.
In a medical emergency — call your local emergency number, not BASE.
It prepares calls and dials only after your confirmation. The flow:
It never calls autonomously without your approval. You stay in control.
Not yet. Today: scan receipts, upload statements, log expenses manually or by voice — Finance categorizes and watches for patterns.
Direct bank sync (open banking) is on the roadmap without a public release date. We're being careful here — open banking integration brings real regulatory weight and must be reviewed before it is offered.
Primary infrastructure is hosted in the European Union on Digital Ocean. The database (Neon PostgreSQL) connects over SSL. All client-server communication uses HTTPS/TLS.
When data is processed by a sub-processor (e.g. AI model providers), it travels over encrypted channels, only the minimum-necessary data is shared, and the sub-processor is contractually bound to handle it only on our instructions.
Full list of sub-processors: see Security page or email privacy@base-ai.app.
On iOS, any available trial eligibility, duration, localized price and renewal terms are shown by Apple before purchase. Do not rely on older website copy for purchase terms; the App Store purchase sheet is the authoritative checkout display.
Yes. BASE is published and account registration is open. We continue to improve individual capabilities and only mark them ready after implementation and production verification.
You can create an account now. Availability of specific integrations, purchases and call features can vary by platform, account and region.
Entrepreneurs with backgrounds in real estate, services, international operations and product. We built BASE because we needed it ourselves — living between countries with documents, projects, businesses and families to coordinate.
BASE is a portfolio product of Trade Estate Holding. Full story: About.
Absolutely. Each agent is independent. Use the ones that fit your life now — Finance and Documents for cross-border admin, Wellness if you care about health logs, Mentor if you have ongoing goals.
The agents become more useful together over time, but you don't have to onboard everything at once.
Bugs: write to support@base-ai.app with screenshots or steps to reproduce.
Security vulnerabilities: please use our responsible disclosure process — security@base-ai.app. See Security page for the full policy, scope, and safe-harbor commitment.
Not public yet. Public API and developer documentation are coming alongside the Expert & Partner program. If you're a verified expert / partner interested in early API access, write to partners@base-ai.app.
BASE is available where the web service and App Store listing are offered. Specific integrations, purchases and regulated capabilities may vary by country, platform or account; the app shows what is available before you connect or purchase.
If you're not sure about your country, write to hello@base-ai.app and we'll confirm.
BASE is presented as a portfolio project on the Trade Estate platform, where the investor process — KYC, accreditation, allocation and settlement — is handled for qualified investors under applicable compliance.
For an overview, request access on the Investors page. For the full deal, visit the Trade Estate platform or write to investors@base-ai.app.